Refunds and Returns


We strongly value our reputation and work very hard to ensure that our valued customers receive a level of service that reflects their expectations.

If for any reason you change your mind or no longer require the item purchased, please contact us by telephone on 01158 372707 within 14 days of delivery. The item must be completely unused, and returned in its original or suitable packaging. The return posting charge is the responsibility of the buyer.

If the is received damaged, it is very important to inform us of the damage within 24hrs of delivery. Failure to observe this will prevent us from making a claim against the delivery agent.

All parts will carry a minimum of 30 days warranty starting on the day after receipt of the part. If the item you receive fails during the warranty period please inform us immediately by telephone or in writing by email.

Please note that all products are security marked to prevent the fraudulent return of another faulty unit!